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 Changes to DDO forums

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Beth
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PostSubject: Changes to DDO forums   Fri Apr 19, 2013 8:05 am

The DDO forums are undergoing a change and will be read only for this coming week while the changes are made. I haven't been paying too much attention but one difference will be that your game login and your forum login will now be the same. It's all down for maintenance right now but I'll find a link to the changes later today.
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Dee_Snider
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PostSubject: Re: Changes to DDO forums   Fri Apr 19, 2013 4:14 pm

Cool - thanks for the heads-up, Beth! Smile
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anto_capone
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PostSubject: Re: Changes to DDO forums   Fri Apr 19, 2013 6:09 pm

About time, I lost my password for the forum once and I had to contact customer service to get a new password..

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Beth
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PostSubject: Re: Changes to DDO forums   Fri Apr 19, 2013 9:59 pm

Okies, these are the relevant announcements.

http://forums.ddo.com/showthread.php?t=413296

http://forums.ddo.com/announcement.php?f=37&a=24

There were a lot of doom threads about the loss of myddo and the switch to the login for the forum. I swear some folk only play these games just to have somewhere to whine and feel aggrieved.
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Beth
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PostSubject: Re: Changes to DDO forums   Thu May 02, 2013 12:25 am

Well, the new ddo forums are up along with a new front page for the site. And of course, there are mess ups.

All links have changed for threads because the forum url has changed, so ppl are moaning about that. And you can only stay logged in for a very short time before you are logged out. And ... they messed up the migration of forum accounts for a lot of people.

The idea was that you log in with your game information to the forum. Yup, that works. And then if you had a different forum user name to your game user name, that would then be your display name. Except that most players have found that when they log in the first time to the new forum, they are being asked to choose a new display name as the one they had before is 'not allowed'. And then they discover that they now have a spanking new forum account ... losing all their history and stuff. If you want your old forum account to be associated with the new forum account you then have to submit a ticket about it.

Lots of whining and complaints going on. It's a bit poo over there really right now.
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anto_capone
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PostSubject: Re: Changes to DDO forums   Thu May 02, 2013 1:07 am

yea, i cant log into the ddo forum either. Sad

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Beth
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PostSubject: Re: Changes to DDO forums   Wed May 15, 2013 5:25 pm

There was some forum maintenance today to fix the migration of forum accounts issue and everyone should be able to log in once more, using their IG name and password, and have the correct forum account associated with it.

If not, Cordovan gives the following advice:


Quote :
Please consider sending in a support ticket so someone can look more deeply into your account (and most likely manually fix it, if possible.) This can be done by going to support.turbine.com, click on "Support Center", and then "Submit a Ticket." Send it to Community/Forum Support with the Subject line "Need Final Migration Step."
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anto_capone
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PostSubject: Re: Changes to DDO forums   Wed May 15, 2013 5:49 pm

blarg

Quote :
We are unable to process your request at this time. Please try again later.

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anto_capone
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PostSubject: Re: Changes to DDO forums   Thu May 23, 2013 9:54 pm

i was able to log into the forum!! Smile

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Beth
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PostSubject: Re: Changes to DDO forums   Fri May 24, 2013 9:44 am

LOL yay Smile
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